Support

Frequently Asked Questions

Which devices are supported?

CalmTracking requires an iPhone X or later with a TrueDepth front-facing camera. iPad is not supported. The app requires iOS 18.0 or newer.

Why does the app need camera access?

The front-facing camera is used to track your gaze direction in real time using ARKit. The camera feed is processed entirely on your device and is never recorded or transmitted.

The gaze tracking feels inaccurate. What can I do?

Make sure you are in a well-lit environment and holding the phone at a comfortable distance (about 30-40 cm). The tracking calibrates itself as you play - accuracy improves after the first few seconds.

Does the app work on iPad or with an external camera?

No. The app requires the iPhone's built-in TrueDepth camera, which is not available on iPad models without Face ID or through external cameras.

Does the app contain ads?

Yes. CalmTracking displays ads to keep the app free. No in-app purchases are offered.

Is my data shared with anyone?

See our Privacy Policy for full details. In short: the camera feed stays on your device, and we do not collect personal information. Aggregate analytics (installs, usage) and advertising data are processed by third-party services.

Contact

If you have a question or issue not covered above, contact us at:
support@kopernicus.fi